Operations Manager (M/F/X)
WISE. Energy has an ambitious mission: to make energy decarbonization accessible and cost-effective for all businesses.
Convinced that the energy transition must be both pragmatic and value-creating, the company is developing a “triple win” model that combines decarbonization, energy optimization, and economic performance.
Through our SaaS platform, Wise.Brain, and our industrial projects (PV, EV, BESS), we support businesses in the practical transformation of their energy consumption.
As the market accelerates, the company is establishing itself as a pioneer, with strong growth ambitions in Belgium and internationally.
As part of its growth strategy, we are expanding its sales team and is seeking an Operations Manager (M/F/X).
Responsibilities
As Operations Manager, you are the cornerstone of WISE Energy’s operational performance. You are responsible for both on-the-ground execution and the structuring of processes to support growth.
Your main responsibilities are as follows:
- Define and steer the operational strategy (processes, tools, organization).
- Oversee industrial projects (PV, EV, BESS): planning, coordination, and delivery.
- Design scalable processes to support growth (onboarding, delivery, support).
- Develop and optimize Customer Success and the customer experience.
- Identify areas for improvement and implement KPIs and management tools.
- Coordinate internal teams (product, sales, data, energy).
- Ensure quality of execution and customer satisfaction.
- Align field operations with the capabilities of the Wise.Brain platform.
- Contribute to operational innovation and continuous improvement.
Profile
- You have at least 3 years of experience in operations or project management.
- You have previously led field projects (in the energy, construction, or industrial sectors).
- You have experience structuring operations in a growing environment.
- You understand the challenges of a B2B SaaS model (delivery, onboarding, support).
- You are organized, results-oriented, and able to prioritize.
- You have strong interpersonal and leadership skills.
- You are comfortable using project management tools (Notion, Jira, etc.).
- Experience in the energy sector is a plus.
What we offer
- A unique opportunity to join a fast-growing company at the heart of the energy transition.
- A key role with a direct impact on business growth.
- Opportunities for advancement to operational leadership positions.
- An attractive compensation package, including a motivating variable pay component.
- Early access to stock options.
- An entrepreneurial, dynamic, and engaged work environment.
How to apply?
Send us your CV and be creative about your motivation letter (video, spider diagram, or anything else!).
Email everything to people@wisenergy.co with the subject line: Operations Manager Application
